Legal Notice

1. Website Publisher

The website piaostudio.be is published and edited by Elodie Chelhot, registered under number BE0761.889.072.

Registered address: 139 Everestraat 1932 Zaventem, Belgium
Telephone: +32 497 64 28 87
Email: info@piaostudio.be

Publication director: Elodie Chelhot

2. Hosting

Infomaniak Network SA, with a capital of 102,000 CHF (Swiss francs), registered with the Geneva Trade and Companies Register under number CHE-103.167.648 – VAT number: CHE-103.167.648 MWST
Registered office: Rue Eugène-Marziano 25, 1227 Les Acacias, Geneva, Switzerland
Telephone: +41 22 820 35 40
Contact: support@infomaniak.com

3. Design & Credits

Web design: Studio Goha
Photo credits: Élodie Chelhot

4. Intellectual Property

The website piaostudio.be and all elements accessible on it, including but not limited to trademarks, logos, icons, infographics, photographs, illustrations, texts, images, graphics, videos, architecture and sounds composing it, are protected under French intellectual property law. The content displayed on the website is the exclusive property of Elodie Chelhot or of their respective owners.

Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the website, by any means or process whatsoever, is prohibited without the prior written authorization of Elodie Chelhot.

Any unauthorized use of the website or of any of its elements will be considered an act of infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code and the Penal Code.

5. Limitation of Liability

Elodie Chelhot cannot be held liable for direct or indirect material damages suffered by the user when accessing the website.

Elodie Chelhot declines all responsibility for any use that may be made of the information and content present on the website.

Elodie Chelhot undertakes to secure the website as best as possible. However, her liability cannot be engaged if unwanted data is imported and installed on the website without her knowledge and/or if the user does not secure their own equipment.

Interactive areas (contact form or comments) are available to users. Elodie Chelhot reserves the right to remove, without prior notice, any content posted in this space that would violate the legislation applicable in France, in particular provisions relating to data protection.

Where applicable, Elodie Chelhot also reserves the right to bring civil and/or criminal proceedings against the user, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photograph, etc.).

6. Hyperlinks

The website may include links to other websites. As Elodie Chelhot cannot control these external websites and sources, she cannot be held responsible for the availability of these external sites and sources, and shall not bear any responsibility for the content, advertising, products, services or any other information or data available on or from these external sites or sources.

Furthermore, Elodie Chelhot cannot be held liable for any proven or alleged damage or loss resulting from or related to the use of, or reliance on, the content, goods or services available on these external websites or sources.

Any creation of links to the website piaostudio.be, any framing of the website, and more generally any use of an element composing the website, is subject to the prior and express authorization of Elodie Chelhot, which may be revoked at any time at her sole discretion.

Elodie Chelhot reserves the right to (1) request the removal of any link to the website that has not been, or is no longer, authorized and (2) claim damages in compensation for any prejudice suffered as a result.

Any publication of the website by a third party under another URL is prohibited (mirroring prohibited).

7. Website Updates

Elodie Chelhot makes every effort to provide accurate and up-to-date information on this website. However, Elodie Chelhot cannot guarantee the accuracy, completeness or timeliness of the information.

Consequently, we decline any liability in the event of error or omission. The user is responsible for the use of the information and services offered on the website.

8. Applicable Law and Jurisdiction

Any dispute relating to the use of the website is governed by French law.

Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Belgium.

Mediation — In accordance with Article L.612-1 of the Consumer Code, the consumer client may use a consumer mediator free of charge: [MEDIATOR CONTACT DETAILS]

European ODR platform:
https://ec.europa.eu/consumers/odr/

Privacy Policy

1. Data Controller

Elodie Chelhot – 139 Eversestraat 1932 Zaventem Belgique – info@piaostudio.be.

2. What data, why, on what legal basis and for how long?

2.1 Contact form

Collected data:
• name
• first name
• email
• phone number
• information related to the request

Purpose:
• respond to the request
• prepare a proposal
• ensure follow-up

Legal basis:
• performance of pre-contractual measures at the user’s request (Art. 6(1)(b) GDPR)
• legitimate interest for commercial follow-up and organisation (Art. 6(1)(f))

Retention period:
3 years from the last contact initiated by the user considered as qualified.

Recipients / processors:
hosting provider, email services, CRM.

2.2 Appointment booking

Collected data:
• name
• first name
• email
• phone number
• information related to the request

Purpose:
• scheduling and conducting a call
• sending calendar invitations
• internal organisation

Legal basis:
performance of pre-contractual measures (Art. 6(1)(b)).

Retention period:
• scheduling data stored until the appointment takes place
• then archived in the client file where applicable
• technical logs retained up to 13 months
• commercial elements retained for 3 years from the last contact

Recipients / processors:
appointment booking tool, videoconferencing service, calendar tool.

2.3 Emailing, newsletter and free resources

Collected data:
• email
• name / first name
• proof of consent
• delivery and opening statistics

Purpose:
• sending information, news and free content
• measuring campaign performance

Legal basis:
user consent (Art. 6(1)(a)), which may be withdrawn at any time.

Retention period:
until withdrawal of consent or after 3 years of inactivity.

Recipients / processors:
email marketing service.

2.4 Blog comments

Collected data:
• comment content
• name or username
• email
• website (optional)
• IP address
• browser user agent
• timestamp
• moderation data
• if applicable, email hash transmitted to the Gravatar avatar service to verify profile existence

Purpose:
• publication of comments
• moderation
• anti-spam protection

Legal basis:
• legitimate interest in providing a discussion space (Art. 6(1)(f))
• legal obligations in case of removal request or legal procedure (Art. 6(1)(c))

Retention period:
• published comments: as long as they remain visible on the website or until deletion requested by the user
• technical data (IP, user agent, anti-spam logs): up to 13 months

Recipients / processors:
hosting provider, anti-spam tool, Gravatar avatar service if enabled.

Public nature:
Once validated, the comment (and name/pseudonym) becomes publicly visible under the article concerned.

2.5 Audience measurement and non-essential cookies

Collected data:
• cookie identifier
• possibly truncated IP address
• browsing information (pages visited, events)
• technical data (browser, device)

Purpose:
• audience analysis
• improvement of the website and user experience
• statistics

Legal basis:
user consent (Art. 6(1)(a)).
Cookies strictly necessary for the functioning of the website are deposited without consent.

Retention period:
• cookies: up to 13 months
• analytics data: up to 25 months

Recipients / processors:
analytics solution.

3. Recipients – Processors

Elodie Chelhot uses service providers strictly necessary for her services:

• Infomaniak – web hosting
https://www.infomaniak.com/en/legal/confidentiality-policy/

• MailerLite – email marketing
https://www.mailerlite.com/legal/privacy-policy/

Some providers may be located outside the EEA (notably the United States or the United Kingdom).
These transfers are contractually framed, notably through Standard Contractual Clauses (SCC) approved by the European Commission and, where necessary, additional safeguards.

4. Your rights regarding your data

Users have the following rights:

• right of access
• right of rectification
• right to erasure
• right to restriction of processing
• right to object
• right to data portability
• right to withdraw consent at any time

Users may also define instructions regarding the fate of their data after their death.

To exercise these rights: email request + identity verification if necessary.

Users may also lodge a complaint with the CNIL:
www.cnil.fr

5. Security

Elodie Chelhot implements reasonable technical and organisational measures to protect user data (TLS encryption, access management, backups, updates, password policies, etc.).

6. Cookies

During the first visit, a banner allows users to accept, refuse or configure non-essential cookies (analytics, marketing).

Users may modify their choice at any time via the link available in the website footer.

Categories:

• Strictly necessary cookies (e.g. language preference, security): consent not required.
• Analytics cookies: consent required unless configured in a CNIL-exempt mode.
• Marketing / social media cookies: consent required.